• Store your jewels in a cool, dry place, preferably in the packaging provided.
• Avoid direct exposure to water, perfumes, prolonged exposure to harsh sun and harsh chemicals to prevent the jewels from oxidising. We deeply encourage to store all your Nostoi pieces in the boxes and microfibre pouches that come with all our orders to ensure their utmost longevity.
• Regular cleaning and maintenance of the jewels to maintain the shine. Nostoi would not be responsible for any damage that comes with regular use or irregular care.

No! We are not offering free shipping at the moment. shipping amount will be calculated at the checkout!

Your order status is updated via email, including tracking details upon dispatch. Please use this information to monitor your delivery.

We process most orders within 24 hours of purchase. Once shipped, delivery timelines are as follows:

• Prepaid Orders: Arrive within 7-10 working days
  
• COD Orders: Arrive within 10-14 working days
• Please note delivery timelines vary across different locations.
  

Orders are shipped Monday through Friday, excluding weekends and public holidays.

Opt for express shipping at an additional charge of INR 350, and receive your package within 72 hours. DM us on Instagram with your order number and name!

While we strive to get your order to you as quickly as possible, occasional delays may occur due to unforeseen circumstances.

Though we take utmost care in packaging, we cannot guarantee against loss or damage caused by shipping carriers. However, we’re always here to help—reach out to us, and we’ll do our best to assist you.

Please note that all sales are final and we have no-refund, no-exchange/return policy. We recommend carefully reviewing your order before completing your purchase.